Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KOOLTAIL Basic Dog Hoodie, a thoughtful layer built for small to large dogs who enjoy chilly outings. The outer fabric is durable yet flexible, while the inner nap brings a soft, skin-friendly feel that stays comfortable against your pet’s fur. This hoodie blends warmth with breathability, so your dog can move freely on brisk strolls without overheating.
Designed with a sporty silhouette, the hoodie adds a touch of casual style that’s perfect for daily walks, park trips, and festive photo moments. The deep red shade is bold enough to stand out in crowds and pairs nicely with many leashes and accessories. With a leash hole and a handy pocket, it’s practical for everyday adventures and small errands alike.
The listed size L corresponds to a neck about 22 inches, chest around 28 inches, and back length near 20 inches. KOOLTAIL offers XS–XXL in addition to L, with a size chart to help you identify the best match for your dog’s measurements. A proper fit helps the hoodie stay in place during movement and keeps comfort intact across activities.
Care is straightforward: machine wash on a gentle cold cycle and either tumble dry on low or air dry to preserve softness and shape. The fabric is designed to withstand regular washing while maintaining its knit-like feel and color vibrancy.
Q: What sizes are available for KOOLTAIL Basic Dog Hoodie?
A: Available XS to XXL with a size chart; measure neck, chest, and back to find the best fit.
Q: Is the hoodie machine washable?
A: Yes. Use a gentle cold cycle; air dry preferred to maintain softness and fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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