Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KOOLTAIL Cable Knit Dog Sweater Turtleneck, a cozy layer built for cold weather with a touch of festive charm. The knit has a soft, dense hand that feels comfortable against fur, while the turtleneck silhouette offers a sleek, tidy look for daily wear and special occasions. This isn’t just about keeping warm; it’s about giving your pet a dependable, stylish layer for chilly days indoors and outdoors.
The sweater is crafted from high-quality acrylic fibers that provide warmth without added bulk. The bold Snowflake Pattern in a vivid pink hue brings a cheerful, holiday-ready aesthetic that can enhance photos and make gift-giving more delightful. The pull-over design makes dressing simple, and the snug yet flexible fit helps your dog stay comfortable during movement.
This KOOLTAIL sweater is offered in five sizes to accommodate a range of breeds. For M size, the neck measures 13 inches, chest 21 inches, and body length 15 inches. Always measure your dog before purchasing to get the best fit.
Designed for busy pet owners, this sweater is machine washable. Wash on a gentle cycle and dry on low heat to help maintain its shape and color over time.
From brisk winter walks to cozy evenings at home, this knit layer adds warmth and personality. It’s also a fun option for holiday photos, car rides, and as a thoughtful gift for pet lovers during the festive season.
Note: Benefits described reflect the product’s features and expected uses; individual results may vary. Fit and performance depend on dog size, build, and activity level.
Q: What size options are available for the KOOLTAIL Cable Knit Dog Sweater?
A: Five sizes are available; M size measures neck 13", chest 21", body length 15". Compare with your dog's measurements before purchasing.
Q: How should I care for this dog sweater?
A: Machine washable; use a gentle cycle and low-heat drying to retain fit and fabric quality.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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