Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet KOOLTAIL’s Christmas Dog Sweater in classic navy blue, a snug knit designed for pets who love to stay snug during cold days. The charming reindeer and snowflake motif brings festive charm to daily walks, gatherings, and relaxed evenings at home. Crafted with a soft, stretchable acrylic blend, this sweater is built to move with your dog while helping to block chilly winds on outdoor adventures.
To help you pick the right size, the sweater is offered in five dimensions. Use the size guide to compare your dog’s measurements and find a comfortable fit that stays in place during play.
Careful measurement is the best way to ensure a comfy fit. If you’re between sizes, consider the roomier option for a relaxed feel or the snug option for a neater silhouette.
The sweater uses high-quality acrylic with a gentle stretch that helps maintain shape through active wear and daily cuddles alike. A snug turtleneck helps shield against breeze during chilly outings, while the knit resists snagging as your dog explores indoors or outdoors.
Designed with convenience in mind, the pullover knit is easy to put on and take off, accommodating both small and large dogs and even cats. A built-in leash hole enables quick attachment to a harness for safer outings on chilly days.
While not a guarantee of warmth for every dog in every scenario, this knitwear can be a practical layer that supports a cozy winter routine, from cozy mornings at home to festive strolls and holiday photos.
Q: What sizes does the KOOLTAIL Christmas Dog Sweater come in?
A: Sizes range from XS to XL with clear measurements; consult the size guide to choose the best fit.
Q: Is the sweater easy to clean and compatible with a harness?
A: Yes, it’s machine washable and includes a built-in leash hole for easy harness use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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