Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KOOLTAIL dog raincoat, a versatile layer built for everyday adventures in damp weather. This coat blends practicality with playful style, offering two looks in one and a smart, packable design that travels as easily as your dog does. From city strolls to park explorations, the rain can come, but your dog stays comfortable and visible without sacrificing ease of use.
Choose between a fun print side featuring a Blue Shark, Pink Duck, or Yellow Duck, or flip to a solid color for a cleaner, more understated vibe. A built in storage pouch keeps waste bags or treats within reach, so you can stay organized on the go. When the weather clears, the entireraincoat folds neatly into the pouch and secures with a simple hook and loop fastener, transforming into a compact carry bag with a built in handle.
The hood is clear with a peak to shield your dog's face from rain while keeping their view unobstructed. Reflective strips wrap around the coat to boost visibility during early mornings, evenings, or foggy conditions, helping you both stay more noticeable in low light.
Easy on and off is built in with adjustable hook and loop closures at the neck and belly. This allows a snug, secure fit that adapts as your dog moves, helping to block wind and keep the coat in place during play.
Constructed from a thickened, high density waterproof fabric that dries quickly and resists tears. The material is non toxic and designed for regular use. Care tips: hand wash and air dry to preserve the coating; avoid machine washing to maintain performance.
Back mounted leash access lets you attach to your dog’s harness with a protective weather flap to seal out rain when not in use. Use the size chart to measure back length, chest, and neck girth to find your best fit for confident, comfortable wear.
Q: Is the KOOLTAIL Dog Raincoat waterproof and windproof?
A: Yes—thickened waterproof fabric and adjustable neck and belly closures help keep rain out and wind at bay.
Q: Does it have a leash hole and storage feature?
A: Yes, a back leash port with weather flap and a built in storage pouch that folds into a carry bag.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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