Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The KOOLTAIL Inflatable Dog Cone Collar offers a soft, lightweight alternative to rigid cones. Designed for comfort and practicality, it creates a gentle barrier around the neck to deter licking and biting while your dog rests. The M size fits neck circumferences about 13 to 15 inches, with an adjustable outer strap and secure hook-and-loop fasteners for a snug, customizable fit. Three inner fixing straps can be threaded onto a regular dog collar to increase stability and prevent slipping.
In daily life, this inflatable cone feels noticeably lighter than a traditional cone. The inflated body stays pliable yet firm, so your dog can walk, drink, and move with less bulk around the head. The soft material helps reduce irritation on sensitive skin, and the collar is scratch- and bite-resistant, making it a practical choice during home recovery or post-procedure care.
The lion-inspired outer design adds a cute touch while the protective cover extends the anti-licking zone without restricting movement. The collar’s outer edge is easy to clean, and the interior lining can be removed for machine washing, helping maintain a fresh look between uses.
Before use, inflate to your preferred firmness. If packaging rolled the PVC during transit, let the collar relax for 1–3 days to regain its shape. When not in use, deflate and store in a box to save space.
For pet owners seeking a softer alternative that supports gentle restriction around the neck, KOOLTAIL combines practicality with safety features and a friendly look. Benefits are presented as possibilities to support comfort and recovery routines, not guarantees.
Q: What size is the KOOLTAIL Inflatable Dog Cone Collar M?
A: M fits necks 13–15 inches; adjustable outer strap and inner fixations enable a snug, secure feel.
Q: How do I clean and store the KOOLTAIL inflatable dog cone?
A: Remove the lining and machine-wash the cover; deflate and store compactly when not in use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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