Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The KOOLTAIL Inflatable Dog Cone Collar delivers a soft, lightweight alternative to rigid plastic cones. Sized to fit dogs and cats, the Size M option features a playful lion inspired exterior, plus practical adjustments and safety details designed to support daily recovery and comfort. An outer circular strap plus three inner fixing straps help secure a snug fit, while the inflation option lets you tailor stiffness for your pet. A reflective webbing trim adds nighttime visibility for safer indoor and outdoor wear.
Designed for home recovery, this collar supports pets by offering a comfortable option that minimizes discomfort compared with traditional cones. It allows dogs and cats to walk, sit, and lie down with reasonable freedom, while providing a protective barrier around the neck region. The lion inspired design adds a friendly look that many pet owners appreciate, without sacrificing function.
Inflate the collar to a comfortable level, then secure with the adjustable strap. The back placement of the inflation valve helps reduce access for pets during setup and keeps fingers away from the valve. With proper care, this collar is ready to support your pet through everyday activities and rest periods alike.
Q: What neck size does KOOLTAIL Lion M fit, and is it adjustable?
A: Size M covers about 13 to 15 inches; features adjustable outer circle strap and inner fixing straps for secure fit.
Q: How easy is it to clean and store the inflatable cone?
A: The lining is removable and machine washable; outer edge wipes clean, and the collar can be deflated and stored compactly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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