Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
When cold weather settles in, tiny dogs crave warmth without extra bulk. This KOOLTAIL set blends double-layer teddy fleece with crystal velvet fabric and thick sponge padding to envelop small breeds—think Poodles, Bichons, Yorkies, Malteses, and Chihuahuas—in a soft, insulating cocoon. The plush binding enhances softness and helps minimize skin chafing, while the warm interior holds heat close during frosty walks, snowy strolls, or quiet winter evenings. Despite its cozy feel, the design remains lightweight so your pup can move freely without feeling encumbered.
The harness and matching teddy fleece-lined leash come as a convenient one-two combo for daily outings. Dual D-rings offer flexible leash mounting, delivering secure control whether you’re navigating bustling sidewalks, enjoying a park visit, or handling quick potty breaks. The set is crafted for easy management, so you can focus on the moment rather than wrestling with gear. Its light weight is especially appreciated by tiny dogs who like to sniff, explore, and wag during short jaunts.
Adjustable hook-and-loop straps and quick-release buckles simplify getting your dog in and out of the harness. The step-in style avoids forcing the head through, while sides lift up to secure the straps, making it friendlier for dogs wary of traditional harnesses. An adjustable fit helps prevent rubbing or tightness, supporting comfort across errands, park days, or weekend adventures.
Reflective elements boost nighttime visibility, helping cars, cyclists, and passersby notice your pup in low light. The teddy-style finish adds an adorable, festival-ready look for holidays and gatherings, while preserving warmth and mobility for everyday wear.
Picture a brisk morning walk to the store, your dog stepping in with ease and then gliding along the sidewalk in cozy warmth. Imagine a post-rain stroll where the fleece still feels soft against the coat, keeping your little companion comfy without dragging. Consider a weekend park visit, where the kit’s light weight and secure fit support gentle exploration while you maintain confident control.
Care tips: wipe away dirt, avoid harsh solvents, and air-dry to maintain plush texture. Regularly recheck the fit after outdoor play or seasonal coat changes to keep comfort and control consistent.
Q: Is this harness suitable for very small dogs?
A: Yes. The adjustable design and soft fleece fit comfortably, reducing rubbing and providing gentle support.
Q: Does the set include a leash and is it reflective?
A: The set includes a plush harness and teddy fleece-lined leash; reflective details boost low-light visibility.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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