Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KOOLTAIL Thermal Knitted Dog Sweater in a rich green hue. Crafted from high-quality acrylic yarn, this sweater is deliberately elastic, lightweight, and skin-friendly, delivering a gentle stretch that moves with your pet. The result is a cozy layer that can be worn during chilly walks or relaxed at home, offering a tactile experience that many pets enjoy against their own fur and skin. While it’s not a guarantee of warmth in extreme conditions, many pet parents find that the knit feels pleasantly insulating on crisp days.
The classic cable-knit pattern provides a timeless look that pairs well with seasonal photos and everyday outings. The soft texture and breathable construction make it comfortable for longer wear, so your furry friend can lounge or explore without feeling restricted.
Designed for a range of breeds, from small to large, the KOOLTAIL sweater emphasizes fit based on chest girth and back length. If your pet is still growing or has a stout build, consider sizing up. To ensure the best fit, measure the widest part of the chest and the back length from neck to the base of the tail, then compare with the size chart.
In real-world use, the garment’s knit and stretch let dogs move freely while staying covered in cold weather. The turtleneck adds warmth around the neck without constraining movement, and the belly cut keeps potty breaks straightforward even when outdoors on chilly days.
This sweater is versatile enough for outdoor adventures, cozy days at home, or festive gatherings. The vibrant green tone and timeless knit pattern pair well with other winter accessories, making it a stylish option for daily wear or special moments—without promising any specific outcomes. Consider it a dependable layer that may help your pet feel more comfortable during colder periods.
Notes: Always follow the size chart and measure for the best fit. This product is intended as a warm, casual layer and should be used in appropriate weather conditions.
Q: What sizes are available and how should I measure my pet?
A: Measure chest girth and back length; choose size based on the size chart.
Q: Is this sweater easy to put on and suitable for cold walks?
A: Yes, it’s a pullover with a turtleneck and a leash hole for simple wear and walks.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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