Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for pet parents who value portability without sacrificing comfort, this KOOPRO crate collapses to save space and opens in seconds. It arrives ready to go: a fold-flat frame, safety handles, and an adjustable padded shoulder strap make it easy to bring along on car trips, flights (within airline guidelines), or weekend getaways. The camouflage fabric adds a rugged, outdoor-ready touch, while the breathable mesh creates a light, airy interior your dog can observe from every angle.
The smart four-door layout ensures you can reach your dog from any side. Mesh walls provide ventilation and visibility, with reinforced sections to resist chewing. Unzip doors or roll up fabric flaps to let your furry friend move in and out with minimal fuss. A roomy side pocket stores toys, leashes, and a water bottle, keeping essentials within reach during outings.
The crate combines a sturdy yet light frame with camouflage-style fabric and durable mesh windows. An interlayer can be detached to accommodate two pets, and built-in safety leashes help keep them secure inside the crate. The design aims to reduce stress and loneliness during transport or at a temporary home.
Constructed with waterproof Oxford fabric, the kennel resists dirt and is easy to maintain. The crate cover and soft mat detach for machine washing, and low-temperature cleaning helps preserve fabric while high-temperature drying speeds up reuse. This keeps a tidy, well-ventilated home-away-from-home for your pet.
KOOPRO offers multiple sizes to fit different breeds and weights. Before ordering, measure pet length, height, and weight, and consult the size guide to select the best fit. Indoor or outdoor use is supported, giving families flexibility in where pets rest during the day.
Q: Is this crate suitable for travel and outdoor use?
A: Yes. It folds flat without tools, includes travel handles and a shoulder strap for easy carrying, and is designed for indoor and outdoor adventures.
Q: Can two pets share this crate?
A: It includes a detachable interlayer and built-in safety leashes to accommodate two small to medium pets.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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