Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KOSUME Cat Wall Steps, a solid wood, wall-mounted climbing solution designed for indoor cats. With a timeless natural finish, these steps blend into your home while giving your cat a vertical space to explore, stretch, and perch. The 4-step design is reversible, so left or right orientation isn’t a concern during installation, helping you place the steps where your cat naturally looks for height and security.
Crafted from premium solid wood, the steps offer stability and durability as your cat ascends, stretches, and scratches. The warm, natural grain ages gracefully with your décor, turning a practical addition into a touch of timeless style.
Designed for straightforward wall mounting, these steps prioritize ease without sacrificing aesthetics. The minimalist silhouette blends with modern interiors, letting your cat enjoy vertical space without overpowering your living area.
Jute rope wraps around each step to deliver extra traction and tactile interest. This combination of grip and texture supports confident climbing while adding a distinctive, natural accent to your space.
With a minimalist, unobtrusive profile, the steps harmonize with wood floors and neutral décors. The natural finish and solid wood construction blend practicality with understated elegance for everyday use.
Picture your indoor cat hopping onto the first step after a playful chase, then perching by a sunlit window or overlooking a favorite room. The reversible design lets you adapt as your cat’s preferences evolve over time.
Note: While these steps may support more active play and enrichment, results vary by cat. Always supervise new activity and ensure proper wall mounting and weight considerations.
Q: Is KOSUME Cat Wall Steps suitable for my cat's weight and size?
A: Designed for indoor cats with solid wood construction; verify weight limits before mounting.
Q: How easy is the installation and do I need special tools?
A: Setup is straightforward and left/right orientation isn’t required; uses standard wall mounting methods.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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