Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The KVP EZ Soft Collar is a lightweight, pliable recovery collar designed for pets that move, rest, and play with ease. The soft fabric feels gentle on fur and skin, while its conical silhouette minimizes bulky contact with the body. The result is a comfortable, practical option that blends into daily routines rather than interrupting them.
Flexstay technology embeds stays inside the collar to preserve its cone shape as your pet shifts, stretches, or settles. This keeps coverage consistent and reduces the chance of snagging on furniture. A Lycra neckline adds gentle stretch near the neck for a smoother, less pinching feel. The EZ Fit neck closure slides on quickly and securely, and the clinch-tight toggle lets you dial in the fit with one hand. The soft, tear-resistant material is designed for repeated wear and is machine washable for easy cleaning.
EZ Soft Collar is available in five sizes to accommodate kittens through large dogs. Size S fits necks from 5.5 to 12.25 inches with a depth of 5.5 inches, providing full body coverage without being overly bulky. This combination supports everyday comfort while offering reliable protection from accidental bumps and general movement.
In daily life, owners often notice the collar staying in place during couch snuggles, stair climbs, and short explorative outings. The adjustable design helps ensure a snug fit that remains comfortable as the pet shifts positions. It can be a practical choice during grooming sessions, while traveling, or whenever a soft barrier is preferred over a rigid collar.
If you are looking for a practical, gentle option for everyday use, the EZ Soft Collar offers a soft, reliable approach to pet care without compromising comfort.
Q: What size is the KVP EZ Soft Collar S?
A: Size S fits necks 5.5 to 12.25 inches and has a 5.5 inch depth.
Q: What are the key features of the KVP EZ Soft Collar?
A: Flexstay technology preserves shape, cinch-tight toggle for quick sizing, Lycra neckline for comfort, and machine-washable durability.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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