Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for the modern dog parent, this award-winning soft-sided crate is built to travel as easily as it folds. Recognized with a 2026 Good Housekeeping Award, it collapses into an ultra-compact bundle and tucks into an included storage bag for effortless transport to parks, hotels, or car trips. Setup is quick—often just two minutes—so you can move from packing to snuggling in no time.
The crate’s four-sided mesh walls provide steady ventilation, keeping the interior feeling airy on warm days or busy outings. Inside, a plush mat cushions paws and joints for a cozy resting spot, whether you’re at home or on the road.
For safety and security, the Lesure crate features a sturdy iron frame that holds its shape, reflective strips for visibility, a self-locking zipper to reduce escapes, and an integrated leash to help secure the crate during transport or when opened in unfamiliar spaces.
Care and maintenance are simple. The water-resistant fabric wipes clean easily with a damp cloth, and the mat is removable and machine washable. The design also supports two folding configurations to suit different indoor layouts or outdoor scenarios, and it’s built for easy cleaning between adventures.
Availability spans four sizes to accommodate various breeds: S (up to 35 lbs), M (up to 50 lbs), L (up to 70 lbs), and XL (up to 90 lbs). Each size retains the same foldable frame, ensuring a consistent experience as your dog grows or if you need to swap crates to fit a new living arrangement.
In real-world use, many pet parents appreciate the crate’s versatility—from calm car rides to sheltered hotel stays and simple at-home containment. While individual results vary, the design aims to support a peaceful, familiar space for dogs during transitions or travel, without asserting guaranteed outcomes.
Q: What sizes are available for the LE SURE Lesure 42-inch soft crate?
A: Sizes: S, M, L, XL; XL fits dogs up to 90 pounds.
Q: How quick is setup and cleaning for this crate?
A: Setup is about 2 minutes; folds for storage, with a removable, machine-washable mat and water-resistant fabric.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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