Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
LECHONG's 3-in-1 Christmas Cat Tunnel Bed & Tree Skirt blends holiday décor with a cozy hideout. Designed to sit neatly under your Christmas tree, it doubles as a festive tree skirt while inviting cats to explore through dual toy ball entries at both ends. The 37-inch diameter and 10-inch height offer a roomy feel, so your cat can roam, pounce, and nap without crowding your space. The look is finished with premium materials and a hint of gold foil shimmer that catches the eye as you decorate.
The dual-function design keeps your cat entertained without clashing with holiday décor. Dual toy ball entrances invite curiosity from either end of the tunnel.
Beyond the holidays, the plush central mat can be detached to transform the tunnel into a warm, inviting bed. This flexibility makes it a year-round cozy retreat for everyday naps and playful moments during the longer winter season.
The build combines premium faux-rabbit fur with gold foil prints and a full-length crystal velvet lining. This combination delivers a luxe, soft touch and a visually appealing shimmer that complements festive home décor while offering a comfortable hideout for your cat.
Setup is simple: buckles connect the tunnel sections and the round mat, and the structure can be formed into a circle, an S-shape, or other designs to suit your room and tree layout. The spacious 37-inch diameter and 10-inch height provide ample exploration space for curious feline friends.
Designed to harmonize with festive décor while offering a dedicated hideaway, this 3-in-1 piece can help deter playful chaos around delicate ornaments and cords. It embodies a thoughtful blend of comfort, style, and practicality for cat-loving households during the holidays and beyond.
Q: What makes the LECHONG 3-in-1 Christmas Cat Tunnel Bed & Tree Skirt unique?
A: It doubles as a festive tree skirt and a cozy cat tunnel with dual toy entries and easy buckled assembly.
Q: Can this product be used year-round?
A: Yes. Detach the center mat to make a warm bed and reconfigure the tunnel for winter and everyday use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com