Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet LEHNI's Soft-Sided Pet Carrier, a thoughtfully designed travel companion that blends a sturdy structure with soft-touch fabrics. The carrier uses a steel cage-inspired frame with a wooden support board to help maintain shape, while four breathable mesh panels on each side invite air to circulate and let your pet gaze at the world outside. The clear windowed design makes it easy to monitor your companion without opening the bag, and a front pocket keeps small toys or treats within reach.
Inside, your pet enjoys a calm, cozy space. The fabric is tear-resistant yet gentle on paws, and the interior is padded with a soft mat that can be removed for washing. Four entrances—front, top and both sides—make it simple to guide your pet in and out, even anxious animals who prefer a gentle approach.
Dimensions measure 20 inches long by 13 inches wide by 13 inches tall, and the carrier supports pets up to 25 pounds. While weight is a factor, also consider your pet's length and height to ensure a comfortable fit for car rides, visits to the vet, or longer explorations.
Portability is at the core. Four non-slip feet hold the carrier steady on car seats or floors, and an adjustable shoulder strap provides a hands-free option. For added security, you can fasten the carrier to a car seat with a safety belt or the shoulder strap to keep it in place during travel.
Stains and dirt wipe away with a soft cloth. The removable mat cleans easily—just pull it out and wash to refresh the interior between trips. The outer fabric is designed to endure regular use, helping you keep the bag looking good and smelling fresh.
When you’re not using it, simply fold the carrier flat. Weighing only 2.6 pounds, it’s light enough to carry on your own, and its compact profile makes storage a breeze. Some pet homes also use the carrier as a cozy safe space for play and rest.
Q: Is this carrier suitable for pets up to 25 lbs?
A: Yes. It supports pets up to 25 lbs; consider length and height for a comfortable fit.
Q: Can I collapse it for storage and secure it in a car?
A: Yes. It folds flat and weighs 2.6 lbs; use the strap or car-seat belt to secure it.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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