Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Lillian Ruff PRO Formula Deodorizing Oatmeal Dog Shampoo, a premium cleansing solution designed for households with active dogs. This wash blends soothing oats, aloe, coconut oil, and a calming lavender blend to refresh the coat while supporting comfortable skin. The gallon size makes it convenient for frequent baths or multi-pet homes, without sacrificing premium care.
Key ingredients work together to deliver deep moisture, helping to relieve dry skin and reduce the appearance of irritation. The formula cleanses away dirt and odors while preserving the skin’s natural balance, so your dog can enjoy a fresh, soft coat after every wash. For a complete care routine, pair this shampoo with the Oatmeal Conditioner to lock in moisture and support ongoing skin hydration.
The rich yet rinse-friendly lather means you can cover more fur with less product. This efficiency translates to quicker baths and less product waste, helping busy pet owners maintain a calm, predictable routine.
A soothing scent profile featuring lavender and coconut-derived notes creates a tranquil bath time. The fragrance is designed to calm both pet and owner, helping transform baths into a more relaxed, positive moment for your dog.
Made in the USA to exacting standards, this formula is pH-balanced and free from gluten, sulfates, parabens, and animal testing. It’s vegan and cruelty-free, aligning with a thoughtful approach to pet care.
Beyond cleansing, the formula emphasizes nourishment from oats, aloe, coconut oil, lavender, and provitamin B5. While results vary by dog, many pet parents notice a refreshed coat and more comfortable skin after regular use. The gallon size is particularly well-suited for households with several dogs or frequent washing schedules.
Wet your dog thoroughly, apply a small amount, lather, and rinse well. For optimal moisture and scent balance, follow with the Oatmeal Conditioner. This combo supports ongoing hydration and a soft, healthy-looking coat between baths.
Q: What makes Lillian Ruff PRO Formula Deodorizing Oatmeal Dog Shampoo different?
A: It blends natural oatmeal, aloe, coconut oil, lavender, and provitamin B5 to hydrate and deodorize while soothing irritated skin. Made in the USA, pH-balanced and cruelty-free.
Q: Is this shampoo suitable for all dog skin types?
A: Yes, it's formulated to be gentle for many skin types; it moisturizes dry skin and can help with itching and hot spots, plus it's sulfate- and paraben-free.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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