Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover the Lillian Ruff PRO Formula Ultra Brightening Dog Shampoo & Leave-In Detangler Set—a two-in-one grooming duo designed to simplify bath time while delivering salon-like results. The Coconut Brightening Shampoo targets dull coats, helping to brighten fur and refresh the overall look with each wash. The Leave-In Conditioner/Detangler provides lightweight hydration, helping to soften fur and reduce knots so brushing is smoother after drying. Infused with Aloe and Provitamin B5, this pairing supports moisture without weighing the coat down, making it a versatile addition to regular grooming sessions.
Real-life grooming moments benefit from the coconut-derived brightness and the moisture-infusing formula. After outdoor adventures, a quick wash can leave coats looking clearer and feeling soft. The detangler helps manage knots and matting that often appear in longer coats, making post-bath brushing faster and more pleasant for both pet and owner.
Made in the USA to high standards, this formula is pH-balanced and free of gluten, sulfates, parabens, and common irritants. It’s cruelty-free and vegan, aligning with ethical grooming choices. Lillian Ruff is a brand trusted by professional veterinarians and groomers worldwide, reflecting a commitment to gentle, pet-safe ingredients produced to human-grade standards.
Note: The set is designed to support grooming routines and coat appearance; individual results may vary based on coat condition, environmental exposure, and frequency of use.
Q: What are the key benefits of the Lillian Ruff PRO Formula Ultra Brightening Set?
A: Cleanses, brightens, and detangles; Aloe and Provitamin B5 hydrate; made in the USA with gentle, professional-grade ingredients.
Q: Is the formula suitable for routine grooming across breeds and for home use?
A: Yes. The pH-balanced, vegan, cruelty-free formula is designed for routine grooming at home or in professional settings.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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