Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for modern living, the LOOBANI dog potty creates a dedicated space for your pet to relive with ease—whether you’re navigating a compact apartment, a sunlit balcony, or a cozy patio. The large 45 x 29-inch tray provides ample room for dogs of many sizes, while the two included replaceable grass pads emulate real turf to give your dog a familiar surface during bathroom breaks. This setup aims to reduce mess and simplify daily routines, making potty time a smoother part of life at home.
The system centers on a simple, versatile approach. Its lightweight frame travels well from room to balcony to the car for trips, and the surface texture of the grass pads offers a tactile, cushioned feel that many dogs recognize. The design also emphasizes practicality—while the pads are intended for repeated use, they are straightforward to replace when needed, helping you maintain freshness with less effort.
Ideal for pet parents in apartments, homes with limited outdoor space, or households that value a dedicated potty area without frequent cleanup. This large size supports a broad range of dog breeds, and its portability makes it a practical option for caretakers who travel with their pet or who occasionally work extended hours at home.
Note: The product ships with a tray and two grass pads. Black drainage grate is not included. While design aims to support tidy potty sessions, individual results may vary based on dog behavior and routine.
Q: What does the LOOBANI Dog Grass Pad with Tray include?
A: Includes a large 45x29 inch tray, two replaceable grass pads, and a lightweight, portable design suitable for indoor or outdoor use.
Q: Is the tray easy to clean?
A: Yes. You can hose off the top pad, rinse with warm soapy water, or wash the entire unit in a sink or yard.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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