Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Help your dog reach elevated spots with confidence using LOOBANI’s 30-inch, six-step dog stairs. The design can be reconfigured into 2 tiers or 4 tiers with a tunnel, offering flexible placement for high beds, couches, bay windows, or other furniture your pet loves. This versatility makes everyday moments—like joining you on the bed or snuggling on the couch—more accessible without sacrificing space or style.
Crafted from high-density foam with quick rebound, the stairs hold their shape through repeated use. A soft slope reduces impact on joints during climbs, which is especially helpful for small breeds or aging pets. The base features a silicone paw pattern that provides reliable grip on slick floors, while the upgraded corn grain corduroy fabric adds a gentle, durable surface your pet will enjoy against their paws.
The cover is removable and machine washable, making upkeep simple after muddy paws or shed days. The foam reconstitutes after unpacking, typically within 24–48 hours, especially in warmer temperatures. When you’re ready, the stairs are easy to assemble and can be reconfigured between 2-tier and 4-tier layouts with a tunnel for added versatility.
With a total height of about 30 inches, six steps support small and older pets in climbing onto beds, couches, or bay windows. The stairs are well-suited for pets under about 50 pounds, offering a trustworthy path to elevated spots without demanding extra space in your room.
Q: Is LOOBANI Dog Stairs suitable for high beds and couches?
A: Yes. The 30-inch height with 6 steps is designed for high beds and couches, with a 2-tier or 4-tier configuration option.
Q: How do I clean and care for the stairs?
A: The cover is removable and machine washable; foam rebounds after unpacking, typically within 24–48 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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