Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Experience a roomy, private retreat built for indoor cats and homes alike. The Loyareal Large Cat House blends an open, breathable upper bed with a semi-enclosed lower hideaway, offering cats a choice between sunlit lounging and cozy seclusion. This two-level design creates a spacious, inviting space that supports calm rest and curious exploration in a single, smartly organized perch.
The upper level presents a comfortable open bed, while the lower level offers a semi-enclosed cave where your cat can retreat from sight or simply observe the room from a quiet corner. The setup mimics natural napping and hiding habits, giving cats a sense of safety without sacrificing visibility for you.
The side scratch pad uses a sturdy sisal string material that withstands scratching and paw activity, helping to direct play away from sofas and furniture. This feature is designed to encourage natural scratching behavior while preserving your living space.
Two detachable sleeping mats offer year-round comfort. One side uses soft velvet to wrap your cat in warmth during cooler months, while the linen side stays breathable and cool in warmer weather. A plush fluffy ball above the entrance adds a playful sensory cue to naptime or late-night play.
Crafted from sturdy MDF boards and linen-covered surfaces, the cat condo is designed to be durable yet gentle on little paws. The absence of sharp edges helps keep curious whiskers and paws safe as cats jump and explore. The structure is strong enough to accommodate daily use while maintaining a lightweight feel for easy relocation.
Setup requires no tools—simply unfold and insert the two mats. The foldable design makes moving, rearranging, or packing for travel quick and simple, and the unit folds flat for compact storage when not in use.
Q: Is this Loyareal cat house easy to assemble?
A: Yes, it unfolds and uses two mats, no tools required; folds flat for storage.
Q: Will the scratch pad withstand daily use?
A: The durable sisal scratch pad is designed to resist regular scratching and paw activity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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