Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The LYL LEYOULAND Hanging Turtle Basking Platform is built for larger aquatic reptiles and amphibians, offering a spacious main surface and a sturdy 1/4\" thick platform. With a weight capacity up to 40 lbs, it provides a stable spot for basking and observation while your terrarium stays clean and organized.
One of the standout details is the imitation bark surface. It creates a natural-feel texture that helps turtles grip without slipping. The redesigned hook uses 16 fewer screws than earlier models, making setup quicker without compromising security. The main body is acrylic, paired with stainless steel screws and nuts that resist rust, even in humid terrariums.
The platform offers adjustable dimensions: width 16 to 18.5 inches, height 3 to 14 inches, and a top hook from 1/2 to 1 1/4 inch. This range is designed to fit 16.5 to 19 inch wide tanks and easy-to-install lids, specifically for 40 gallon breeder and 75 gallon tanks.
Edge geometry keeps corners rounded for pet safety. There are no holes on the surface to prevent unnecessary water flow disruptions, and anti-loosening washers help keep the setup steady. The acrylic body helps maintain stable water quality and minimizes scratches on the tank rim.
To enjoy the full effect, remove the protective film from the acrylic before first use. The platform also makes a thoughtful gift for turtle keepers who value a functional, easy-to-install accessory that blends with natural terrarium aesthetics.
Wipe with a soft cloth and mild cleaner; avoid harsh chemicals. Periodically check screws and re-tighten as needed to maintain stability.
Q: Is this platform compatible with 75 gallon tanks?
A: Yes. It fits 40-gallon breeder and 75-gallon tanks when width is 16.5–19 inches.
Q: What materials ensure durability in humid tanks?
A: Acrylic body with stainless steel hardware and rust-resistant coatings for long-term use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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