Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for everyday adventures with dogs of all sizes, this 2-pack combines simplicity and control. The generous 8-foot length offers room to roam while keeping your dog within a safe, manageable distance in busy parks, on trails, or during neighborhood strolls. The rugged build balances lightweight handling with dependable strength, making it a practical choice for households that value reliability and versatility.
Each leash is braided from strong, lightweight nylon rope. The knots are neatly bound with a leather cover, and a thick, padded handle cushions your grip for comfortable long walks. A sturdy metal ring adds durable connection for quick leash swaps or transitions between activities. The tactile texture of the rope and the feel of the leather reinforcements contribute to a secure, confident hold in varied weather conditions.
The adjustable slip loop lets you use the leash as a slip lead without needing a separate collar or harness. With the leather stopper, you can tailor the fit for a secure feel and easily slip on or off when needed. This design favors quick setup and simple management during dynamic moments on walks or in training drills.
In training scenarios, the slip lead tightens when your dog pulls and loosens as behavior improves. This can help guide movements with gentle resistance, supporting calm, controlled responses. Use as part of a balanced routine and always prioritize your dog’s safety, comfort, and well-being. The setup is designed for practical, everyday training opportunities rather than a guaranteed outcome.
Available in two thick sizes: 3/8 in for small dogs or puppies, and 1/2 in for medium to large breeds. The 6 ft–8 ft range (depending on the specific option) provides a versatile choice for outside walking, jogging, hiking, or training sessions. Pair this with your dog’s pace and temperament for best results.
Designed with practical training in mind, this 2-pack provides value without compromising on grip, comfort, or control. It’s a versatile option for families that value simple, reliable gear that adapts to walking, training, and routine outdoor adventures. By emphasizing fit, material quality, and ease of use, Lynxking aims to support positive dog-handling experiences in everyday life.
Q: What sizes are available and who should use them?
A: Two rope thickness options: 3/8 in for small dogs and 1/2 in for medium to large breeds; suitable for walking, jogging, hiking, and training.
Q: How does the slip lead help during training?
A: The design tightens when the dog pulls and loosens to encourage correction, enabling quick transitions without a collar.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
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You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.
Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
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Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
You agree to provide current, complete, and accurate billing information and authorize us to charge your selected payment method for all applicable fees.
Shipping and delivery times are estimates only and are not guaranteed. Petiva is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
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You may not reproduce, distribute, or use any content without prior written permission.
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Your use of optional tools is entirely at your own risk.
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To the fullest extent permitted by law, Petiva and ROCKET ONLINE STORE INC. shall not be liable for indirect, incidental, or consequential damages.
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We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com