Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
From park to beach, the MAISOIE dog training collar is designed to adapt to your dog's unique temperament and your training style. The combination of a long-range remote and multiple stimulation options provides a practical toolkit for everyday behavior management without overpowering your dog during sessions.
The collar is built with comfort and fit in mind. The strap adjusts from 9 to 26 inches, accommodating a wide range of breeds and body shapes, from small terriers to larger companions. Four sizes of metal probes, plus an option to remove probes if you don't need stimulation, let you tailor the sensation to short- or long-haired dogs. This flexibility makes it a versatile option for households with multiple dogs or changing needs.
The remote offers dual-channel control so you can manage two dogs during a single session, which can be helpful in a yard or during training in a park. The remote includes a safety lock and tactile buttons designed for blind operation to minimize distractions and help you stay focused on your dog. A lightweight lanyard makes carrying easy during walks or field training.
The receiver is IPX7 waterproof, so rain, splashes, and even swimming sessions won’t force you to remove the collar. The strap fits dogs from small to large, supporting varied training routines across weather and terrain. The remote, however, is not waterproof, so keep it dry and ensure the charging port is sealed after charging.
Note: The features are designed to support training conversations and routine practice, not to guarantee outcomes. Use with humane handling and patience, and select the lowest effective levels for your dog’s safety and comfort during sessions.
Q: What sizes and compatibility does the MAISOIE Dog Training Collar offer?
A: Fits 9–26 inch necks and 15–100 lb dogs; adjustable strap and varying probe sizes.
Q: Is the MAISOIE remote waterproof?
A: The receiver is IPX7 waterproof; the remote is not waterproof; keep the port sealed when charging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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