Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a playful companion designed to turn snack time into a mini adventure. The toy features spheres of varying sizes at each end, and both ends have holes that release treats as the ball is pushed around a defined play area. This simple mechanism invites dogs to chase, nudge, and explore, delivering small rewards as they interact with the toy.
Designed for curious noses and paws, the toy encourages scent-guided exploration. As dogs move the ball, treats appear from the holes on both sides, creating motion, anticipation, and a satisfying reward loop that can extend playtime beyond a single toss or chew.
Healthy eating dynamics play a part here. By requiring effort to retrieve treats, the toy can encourage slower pacing during mealtime and feeding sessions. This design blends entertainment with foraging-inspired behavior that may help dogs take their time while enjoying a reward, adding depth to each session without pressure.
Smart enrichment features support brain engagement. Dogs sniff to locate the food, then decide how to move the toy to uncover the next treat. This interactive process provides mental stimulation, helps expend some energy, and keeps dogs engaged for longer play sessions.
Adjustability and versatility elevate the experience. Each sphere includes a food dispensing switch that adapts to different food sizes such as kibble, jerky, or treats. Users can control how much is dispensed and how long it takes for the next reward to appear, tailoring play to their dog's appetite and pace.
Safety and durability matter. Crafted from food-grade ABS materials that are free from BPA, PVC, and phthalates, this toy is built to withstand enthusiastic play. Its sturdy construction supports hours of exploration and interactivity, giving you peace of mind while your dog explores and learns.
In daily life, this Mankoda toy can complement regular walks and training routines, offering a break from routine chew toys while delivering meaningful mental and physical engagement. While not a guaranteed solution for any behavior, many dogs appear to enjoy the challenge and reward loop this toy creates, making it a versatile option for busy households with curious canines.
Q: What is the Mankoda Interactive Dog Puzzle Toy?
A: A rolling, treat-dispensing puzzle ball that promotes slow eating and mental engagement during play.
Q: Which foods can be used and how adjustable is the dispenser?
A: Compatible with kibble, jerky, and treats; each sphere has a switch to control portions and timing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com