Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Matilor Step-in Harness, crafted for daily adventures with small to medium dogs and puppies. The vest balances durability with a breathable air mesh that feels soft against the skin while remaining lightweight. After a park romp or a quick splash by the water bowl, the quick-drying design helps keep your pet comfortable and ready for the next outing.
From morning strolls to park outings, the harness sits snugly without adding bulk. The breathable mesh helps regulate warmth on sunny days, while secure attachment points give you confidence in crowded spaces. The low-profile vest design minimizes bulk when your pup ducks under benches or squeezes through gaps, making it a practical option for daily routines.
It remains lightweight for longer wanderings, yet sturdy enough to hold steady when your dog pulls gently during a training walk or casual hike. The three-step wear process reduces handling time, so you and your pet can focus on the moment—sniffing new scents, exploring sightlines, and enjoying the rhythm of the walk.
Designed with practicality in mind, this Matilor harness highlights what is possible: comfort in motion, simple usability, and reliable containment for responsible outings without making guarantees. It focuses on real-world benefits you can expect in everyday use.
Q: What sizes does the matilor Step-in Harness fit?
A: Designed for small to medium dogs (and puppies); refer to the size chart for the best fit.
Q: Is this harness machine washable?
A: Yes, machine washable on cold, gentle cycle; avoid bleach and tumble drying.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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