Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for doors and thin walls, this sturdy dog door supports pets up to 40 lbs and blends with most interiors. The expanding tunnel accepts door thickness from 1 3/8 inches to 2 1/8 inches, giving you flexible installation options for both interior doors and exterior access points. Real-world use reveals a reliable passage during busy mornings and quiet evenings alike, helping you manage pet movement with ease without compromising style.
The door is built from strong steel, with an arc-shaped corner to protect you and your door from accidental scrapes. The result is a smooth, confident pull-through for your pet, even when active or enthusiastic. You’ll notice the door’s sturdy feel during everyday use, from a quick paw tap to a determined push, with a design that stands up to routine wear while keeping your space looking neat.
Two magnetic flaps enable the door plate to reset quickly after a pass, helping maintain a tidy seal as your pet comes and goes. The two adjustable locking panels let you tailor the opening height and also help reduce heat transfer during rough weather, while keeping other visitors outside. This combination offers a practical balance of pet access, interior comfort, and security without relying on guesswork.
Installation comes with a step-by-step guide and hardware, making it accessible for DIY setups. For hollow doors, using a hand riveter can provide extra security and durability. The result is a door that blends with your interior while offering convenient pet access, especially for households juggling multiple pet routines or time-sensitive schedules.
In daily life, this door can support a smoother routine by offering independent entry and exit for your pet, reducing friction during transition moments. While benefits can vary by environment and pet behavior, the design emphasizes practicality, safety, and control—without promising guaranteed outcomes.
Q: What door thickness does the MAVRICPOWER Steel Medium Dog Door fit?
A: The expanding tunnel fits door thickness from 1 3/8 inches to 2 1/8 inches.
Q: What’s included with the door and are there installation tips?
A: Includes a cutting template and hardware; for hollow doors, use a hand riveter for extra security.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
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Risk of loss passes to you once the order is handed over to the carrier.
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To the fullest extent permitted by law, Petiva and ROCKET ONLINE STORE INC. shall not be liable for indirect, incidental, or consequential damages.
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We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com