Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Milunova Pupr Pals are plush animal companions that double as dog hand puppets and cat wrestling toys, inviting you into lively, cooperative play. These soft partners are designed to channel curiosity and energy into engaging sessions, making everyday bonding moments feel fresh and rewarding without relying on harsh corrections. The concept emphasizes shared delight, simple setup, and a lighthearted approach to training and exercise.
Key design features work together to create a tactile, multisensory experience. An inner padding lines the puppet, offering a gentle buffer around teeth during lively nips. A robust arm sleeve helps protect your hands from playful claws, while a hidden squeaker in the throat and a crinkly tail add surprising textures and sounds that captivate your pet’s attention. This combination can help enrich playtime, encourage interactive participation, and support focused, energetic pets through energetic engagement rather than idle chewing or boredom.
Milunova backs Pupr Pals with a 90-day Bite Back Warranty. If your pet is scared of the toy, it is damaged, or you’re not satisfied for any reason, we offer a full replacement or reimbursement within 90 days. Designed in the USA and patent-pending, Pupr Pals are crafted to be a durable, engaging option for busy households.
Q: What is Pupr Pals designed for?
A: Pupr Pals are plush puppets for safe interactive play, enrichment, and bonding with dogs and cats.
Q: What does the 90-day Bite Back Warranty cover?
A: It offers replacement or reimbursement within 90 days if the pet is scared, the toy is damaged, or you’re not satisfied.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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