Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for small to medium dogs weighing 10–16 pounds, this soft wearable carrier makes walking, hiking, camping, and travel more convenient for you and your canine companion. The design supports close snuggles and easy supervision while you stay hands-free.
Before you buy, measure your pet’s back length and chest girth. If the back length fits but chest girth is tighter, size down. While weight provides a reference, comfort and fit matter most. The carrier is intended for calm rides and close contact; it’s not ideal for pets who prefer not to be contained. If the padding seems flat from vacuum packing, a few pats will restore shape.
You’ll find a three-layer safety system that helps keep your pet secure during travel: side openings for easy access, a fastening strip, and an inner clip that attaches to your dog’s collar. A lift-to-release opening adds an extra layer of security against accidental openings.
The carrier uses a polyester stretch mesh that’s breathable, flexible, and tear-resistant. It helps your pet stay cool on walks, hikes, and travel, while standing up to daily wear.
Legs and tail slip through cotton-lined openings, with an elastic neck to adapt to your pet’s shape. This approach reduces pressure and minimizes chafing, offering stable support for long periods of wear.
Wear it on the front or the back to keep your hands free during errands, camping adventures, or photo-worthy moments. This versatility makes bonding easier and keeps your pet close while you explore.
With your dog visibly close and within reach, you can share cuddles and capture memories during your adventures—great for spontaneous selfies and social moments.
By allowing legs and tail to hang free, the design can feel less constraining than crates, while maintaining control for calmer outings.
Weighing about 0.5 lb, this carrier folds compactly for packing into luggage or a daypack, making it a practical companion for daily walks or travel days.
Customer care is available 24/7, offering quick responses and practical guidance for any questions about the carrier or other Mosago dog carriers.
Q: Is the Mosago Dog Backpack Carrier suitable for my dog?
A: Designed for small to medium dogs 10–16 lbs; measure back length and chest girth to choose the right size.
Q: Can I wear the carrier on the front and back?
A: Yes, it supports front or back wearing for hands-free use and closer interaction during adventures.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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