Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for versatile, real‑world training, the My Pet Command Long Range Dog Training Collar gives you a handheld way to guide your dog from a distance. With a remote capable of up to 1 mile (1.6 km) in open terrain, you can encourage heel, stay, or recall moments with the press of a button. The kit is rechargeable, weather‑ready, and built to support everyday training routines.
Up to two collars can be paired to a single remote, making it a practical option for households with multiple dogs or for shared outdoor sessions. The LED beacon lights on the collars help you stay aware of your dog’s location, even in low light, while the included accessories help you tailor the setup to your dog's size and sensitivity.
The collars and remote are IPX7 waterproof, making them suitable for beach days, lake trips, and regular rain. Built to endure outdoor conditions, they support training across a range of environments.
A selection of prong sizes, along with silicone covers, lets you tailor comfort and skin sensitivity. You can switch between shock and non‑shock modes depending on your dog’s needs, giving you flexible control over training sessions.
Always read the user manual, supervise your dog during training, and consult a veterinarian if you have concerns about use for a specific breed or health condition. The silicone covers are designed to protect skin and reduce irritation during extended sessions.
Q: What is the range of the My Pet Command training collar?
A: The remote works up to 1 mile (1.6 km) in open terrain, enabling training from a distance.
Q: Does this set support multiple dogs?
A: Yes, you can pair up to two collars with one remote for multi-dog training.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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