Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Nanaki Soft Dog Calming Hoodie combines soft, breathable fabric with a gentle wrap that sits softly around your dog's ears and head. The lightweight, highly elastic material moves with every wiggle, offering a comforting touch during moments of excitement or stress. In everyday use, the hoodie can feel like a reassuring hug that supports your dog through busy routines or unpredictable events, without restricting movement.
Covering the ears, this wrap helps soften loud stimuli and the jolt of sudden sounds. It is intended to reduce discomfort from environmental noise—thunder, fireworks, airplanes, or busy streets—and to create a sense of security in places that would otherwise be tense for many dogs. Treat this as a potential aid that may help your dog feel more at ease during challenging moments, rather than a guarantee of results.
For groomers and vets, the head wrap is a practical tool that can help reduce stress during drying, nail clipping, brushing, and dental care. It also serves to keep ears protected and can assist with keeping hair from drifting into food or water for long-haired pets. In post-surgery settings, it may help maintain a sense of containment as part of a gentle care routine—always used under guidance from a professional when appropriate.
The wrap uses an adjustable touch-fastener to fit most breeds, with sizing options from S to L. Before buying, carefully measure your pet’s head circumference using the guidance in the size chart to ensure the most comfortable fit. For ongoing use, follow simple care steps that keep the fabric soft and effective over time.
Q: What is the Nanaki Soft Dog Calming Hoodie designed for?
A: A breathable ear wrap and hoodie that reduces noise exposure and helps comfort anxious dogs during grooming, fireworks, baths, and travel.
Q: How do I choose the right size?
A: Refer to the size chart, measure your dog's head circumference, and select from S to L for a secure fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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