Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
El Nasjac Recovery Suit para perros está diseñado para acompañar la curación sin sacrificar el confort ni la movilidad. Con una construcción pensada para ser suave con la piel y fácil de usar, esta prenda ofrece una alternativa al cono tradicional que puede resultar más cómoda para muchas mascotas y sus dueños.
El cierre en la espalda permite ponérselo y quitarlo con rapidez. El forro interior y la cinta de velcro colocados debajo del cierre están diseñados para reducir la molestia de enredarse con el pelaje al cerrar la prenda.
La prenda ofrece un área trasera lo suficientemente amplia para que el perro haga sus necesidades sin necesidad de quitarla. Para perros machos, es posible realizar un ajuste pequeño en la zona abdominal para facilitar la excreción; realiza las pruebas con la prenda puesta y avanza poco a poco hasta conseguir un ajuste cómodo sin cortar demasiado a la vez.
Este mono funciona como alternativa al cono para proteger heridas externas y apoyar la movilidad durante el proceso de recuperación. Además, es multiuso: puede usarse como ropa postoperatoria, prendas para esterilización, o para manejo de pieles sensibles y alergias, así como para controlar la muda.
Confeccionado en tela de alta calidad, suave y lavable a mano o a máquina. El diseño incorpora un cinturón más ancho y cierres de velcro en la espalda para ajustar el contorno y evitar molestias o lamidos no deseados en la zona abdominal. Esta prenda se recomienda medir la espalda y el pecho para elegir la talla adecuada; si las medidas no coinciden, elige la talla mayor.
Color: Rosa Fresa. Talla: S. Esta descripción refleja beneficios posibles basados en las características, sin garantizar resultados. Cada perro es único y la experiencia puede variar.
Q: ¿Qué ventajas ofrece este mono de recuperación frente a un cono tradicional?
A: Protege la zona afectada sin restringir la movilidad, y funciona como alternativa al cono para evitar lamidos.
Q: ¿Cómo elegir la talla adecuada?
A: Mide espalda y pecho. Si las medidas difieren, elige la talla mayor para un ajuste cómodo.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com