Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Natural Dog Company Snout Soother Balm Tin delivers gentle, plant-based moisture to dry, cracked noses, helping dogs stay comfortable during daily walks, playtime, and seasonal shifts. Its creamy texture glides on with ease, absorbing without leaving a heavy residue, so you can focus on what you and your dog love to do together.
Designed for exposed noses, this balm blends soothing botanicals into a soft, protective layer. It’s crafted to hydrate and shield, supporting a softer, healthier-looking nose texture over time. Because the formula is lick-safe, pet parents can apply with less worry after outdoor excursions or chilly, windy days.
The formula blends kukui oil, grapeseed oil, jojoba, shea butter, chamomile extract, and vitamin E to deliver a soothing, plant-based care routine. It’s designed to be gentle yet effective for regular use, aligning with pet parents who prefer clean, simple ingredient lists and a responsible production approach.
Scoop a small amount with clean hands or a gentle applicator, then evenly spread across the nose. Allow the balm to absorb before bright outdoor exposure or meals—reapply as needed for ongoing comfort.
From brisk morning walks to sunlit afternoons at the park, this balm offers a practical care option for dogs that experience seasonal dryness, climate-related weather shifts, or outdoor adventures that challenge exposed noses. It complements daily routines without disrupting play or training time.
Q: Is Snout Soother safe if my dog licks it?
A: Yes. The formula is lick-safe and plant-based, crafted with natural ingredients; it is non-toxic if licked in small amounts.
Q: How do I apply Snout Soother Balm?
A: Scoop a small amount with a finger or clean applicator and gently spread over the snout; allow it to absorb.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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