Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet Neater Mat, a 16 x 10 inch feeding tray designed to sit beneath your cat or dog's bowls and catch spills before they reach your floor. Crafted from 100% waterproof silicone, this mat stays flexible and durable, with a warm cappuccino hue that complements busy kitchens and cozy corners alike. The silicone is BPA-free and food-safe, built to handle daily meals while remaining gentle on surfaces and bowls. When feeding is done, roll it up for storage or give it a quick wipe for a fresh start next time.
In busy homes, spills happen. The raised edge acts like a gentle dam, reducing splashes and keeping mess contained. The heavy-duty silicone resists tearing and remains pliable, so bowls stay put even when pets push or nudge during meals. After your pet finishes, a quick wipe or a run through the dishwasher clears away crumbs and residue, making cleanup straightforward rather than daunting.
Roll it up for travel or storage, or place it on a variety of floor types to protect your surface. The Neater Mat’s warmth and structure support two small bowls, helping you create a tidy feeding zone that’s simple to maintain. The cappuccino color provides a gentle, neutral accent that blends with many decors while preserving practicality for everyday use.
Designed for everyday routines, Neater Mat supports a tidy, functional feeding area without demanding extra effort. While outcomes vary with homes and pets, the mat offers a practical solution to defend floors from typical feeding messes while keeping bowls steadier during meals.
Q: What materials is the Neater Mat made from and is it safe for bowls?
A: It uses waterproof silicone, BPA-free and food-safe, designed to catch spills and protect floors.
Q: How large is the Neater Mat and will it fit two bowls?
A: The mat measures 16 by 10 inches and fits two small bowls for cats or small dogs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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