Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Neater Mat from Neater Pet Brands is designed to live under your cat’s or dog’s bowls, catching spills and splashes before they reach the floor. Its generous 24 by 16-inch surface provides ample coverage around the feeding area, while a soft light pink tone adds a gentle touch to any kitchen, laundry room, or cozy corner where pets eat. It’s built to blend with everyday life and respond to the little messes that come with busy households.
In a bustling home with one or more pets, mealtimes can be a source of splashes and spills. The Neater Mat offers a practical solution that pairs with existing bowls and feeding stations. For pet owners who juggle multiple bowls, it provides a tidy, dedicated spill tray that helps keep kitchen floors, tile, and laminate looking neat. The mat’s generous width works well in kitchens, mudrooms, or entryways where feeding often happens, and its soft pink hue adds a touch of color without overpowering the space.
Measuring 24 inches by 16 inches, the mat offers ample space for two bowls and a spill zone. The light pink shade adds a gentle color accent to feeding corners, while the raised edge provides a simple barrier to messes. Place the mat directly beneath bowls on tile, wood, or laminate floors for best results, and pair with bowls that sit comfortably within the inner dimensions for a tidy setup.
Q: What size is Neater Mat?
A: The mat measures 24 inches by 16 inches, providing ample coverage for two bowls.
Q: Is Neater Mat safe for pets and easy to clean?
A: Yes. It’s made from waterproof, BPA-free silicone and is dishwasher-safe for quick cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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