Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Neater Scooper Standard Cat Litter Scoop is designed to keep your floors cleaner and the litter area calmer. Instead of dumping litter into a bin, waste goes directly into a bag, reducing scatter and dust while helping contain odors between scoops. A trap door helps contain waste between scoops, so you can take care of the box with confidence.
Designed for everyday use in a single-cat home, this compact system offers a bin that stores the scoop when not in use and stands up to daily cleaning. If you share your space with multiple cats, you can upgrade to the Neater Scooper XL for a larger bin and capacity. The durable, USA-made plastic resists rust and corrosion, and the flat-edged scoop helps loosen tough clumps for quicker maintenance. The design is patented and patents are pending, underscoring a thoughtful approach to litter care.
What you get with every Neater Scooper kit is built for convenience. An included 195 tie-handle refill bags and a dispenser attach to the litter box, providing an easy, ready-to-use cleanup system. The bags are designed to fit the standard Neater Scooper, ensuring a secure seal as you deposit waste.
Best for single-cat households, this setup is designed for steady daily cleanup. If you share your space with more furry friends, consider the XL version for a larger bin and different capacity.
With Neater Scooper, you can tailor your litter routine to your home while keeping a neat, stress-free space for you and your pet. It’s a practical option that aligns with a straightforward, single-cat cleaning routine.
Q: What makes Neater Scooper different from a traditional litter scoop?
A: It deposits waste directly into a bag, reducing mess and dust, with a trap door to contain waste between scoops.
Q: What’s included and who is it best for?
A: Includes 195 refill bags and a dispenser; ideal for single-cat homes, with an XL option for multi-cat setups.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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