Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The NeoAlly Rear Leg Hock Brace is designed to support the hind leg, hock, and ankle with a focus on comfort and durability. Crafted from 4mm neoprene with a soft nylon lining, this brace pairs a gentle touch against the skin with long-lasting resilience for daily wear and active moments alike.
The brace features a curved shape that aligns with the hock joint, promoting a natural fit that minimizes rubbing during movement. Four reflective Velcro straps secure the brace around the hock, helping prevent sliding and adding visibility in low-light conditions for evening walks.
Veterinarians commonly recommend external support devices for hind legs and joints. This brace targets the rear leg, hock, and ankle areas, and dogs with knee issues or torn ACL/CCL may benefit from its external stabilization during activity.
Designed for large dogs or long-legged breeds, this brace runs larger than average. To choose the correct size, refer to the size chart or watch the measurement video provided. The materials feel soft yet durable, suitable for longer wear without excessive irritation.
Key features include a curve-fit design, four reflective straps, and a robust neoprene and nylon interior. These design elements are intended to provide external support and comfort; results may vary by dog and circumstance.
In cases of imbalance risk, pairing braces on both hind legs is often suggested by vets to support overall stability and comfort during daily life.
Q: Is this brace suitable for large dogs?
A: Yes, it’s designed for large or long-legged dogs; consult the size chart to pick the right fit.
Q: Why pair this brace on one leg with the other leg?
A: Pairing braces on both hind legs can help balance support and reduce compensatory strain.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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