Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The NextFri Soft Sided Carrier is a practical travel companion for cats and dogs who accompany you on regular outings. Sized for medium and large pets, it comfortably accommodates pets up to 23 pounds, with internal references around 18 inches long, 12 inches wide, and 12 inches high. When choosing a carrier, rely on your pet’s length and height in addition to weight to ensure a comfortable fit.
Designed to balance softness with structure, this carrier feels gentle against your pet’s fur while offering a reassuring, breathable enclosure. The overall silhouette supports relaxed posture during car journeys, vet visits, and short trips around town.
Made from durable polyester fabric and breathable mesh, the carrier resists tears from claws and remains lightweight. Mesh windows promote airflow, helping your pet stay comfortable, and a waterproof-lined exterior adds practical protection against spills and damp days.
Inside, a removable base insert creates a solid surface—like a small, portable platform—for pets to stand or settle. A cozy fleece bed is included and can be hand washed, providing a warm, privacy-friendly space for rest along the way. The bed and other removable components simplify routine cleaning between adventures.
The foldable design makes storage effortless when not in use, and it’s easy to carry with a padded shoulder strap or handles. All removable components—bed and base insert—are washable, helping you keep the carrier fresh after every outing.
Top and side entry with locking zippers offer secure, convenient access for your pet. The carrier is not airline approved, so it’s best suited for car travel, trips to the veterinarian, and visits to clinics or shelters.
Use cases include daily car journeys, veterinary visits, and short excursions. Remember: size is determined by length and height in addition to weight, so measure your pet to ensure a comfortable fit.
Q: Is the NextFri Soft Sided Carrier airline approved?
A: No. It is not airline approved; ideal for car trips, daily travel, and vet visits.
Q: What size pets fit in this carrier?
A: Suitable for medium to large pets up to 23 lb, with 18 L x 12 W x 12 H dimensions; measure length and height.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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