Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The NextFri Soft-Sided Pet Carrier is thoughtfully designed for cats and small dogs up to 15 pounds. This medium-sized carrier measures 19.3 inches in length, 11.3 inches in width, and 11.3 inches in height. Remember: size selection should reflect your pet’s length and height, not just weight.
Built with practicality in mind, this carrier fits under many airline seats, making it a convenient option for short flights and road trips. Airline rules vary, so it’s wise to contact your airline before traveling with a pet to confirm specific requirements.
Inside, a removable base insert gives your pet a solid surface to stand on, while the cozy fleece bed is removable and hand-washable for quick cleaning after adventures. This setup aims to keep pets cozy without sacrificing ease of maintenance.
Carrying handles, an adjustable shoulder strap that can double as a seatbelt, and a back strap to fasten the carrier to luggage give you versatile ways to move through stations, airports, and beyond.
Use the carrier for routine trips like vet visits, weekend getaways, or car journeys. The combination of airflow, a stable interior, and easy cleaning supports a smoother travel experience for both you and your pet. Always verify dimensions against your pet’s measurements to ensure a comfortable fit.
To choose the right size, measure your pet from nose to tail (excluding the tail length) and from the floor to the top of their head while standing. Compare these numbers to the carrier’s interior dimensions to gauge space for turning and lying down. Consider a little extra room for pets who like to stretch during travel.
Q: Is the NextFri Soft-Sided Pet Carrier suitable for air travel?
A: Yes, it fits under-seat dimensions on many airlines; verify your airline's guidelines before travel.
Q: What features help keep my pet comfortable during trips?
A: Ventilated mesh panels, a removable base insert, and a washable fleece bed provide airflow, stability, and easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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