Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet Ni-SHEN Plaque and Tartar Remover, a compact ultrasonic tool designed to support routine dental upkeep for dogs. Housed in sleek black, this device blends modern tech with practical elements like built-in lighting to help you spot trouble spots as you work. It’s designed to be gentle, effective, and easy to integrate into your pet’s grooming routine.
Designed for everyday use, this cleaning kit combines high-frequency action with thoughtful safety features to create a calmer, more predictable brushing experience for you and your dog. While it’s not a medical device, it is built to assist with common at-home dental tasks such as loosening surface plaque and addressing stubborn stains along the gumline and between teeth.
In real-life terms, many dog owners notice visible improvements in mouth cleanliness and odor when using a dedicated cleaning routine. The Ni-SHEN kit is intended to be a supportive tool—useful for regular upkeep, seasonal deep cleans, or when you want to refresh hard-to-reach areas that brushing alone might miss.
The kit blends practical tools with a user-friendly experience. It’s sized for home use and designed to accompany your existing pet care routine, offering a way to target tartar and surface staining in between professional cleanings.
Start with the soft mode to acclimate your pet and gradually increase intensity as needed. Use the LED lights to reveal problem areas and direct cleaning where it matters most. Rinse the device after use and store it in a dry place to maintain performance.
Ni-SHEN focuses on constructing practical tools that support pet owners who want to maintain their dog’s dental wellness between vet visits. This kit is designed to be a reliable, reusable addition to your grooming toolkit, offering a balance of performance and ease of use without overpromising outcomes.
Q: Is Ni-SHEN safe for my dog's gums?
A: Yes — the device only vibrates on hard plaque and pauses near gums to help reduce irritation.
Q: What’s included and how long does charging take?
A: The kit includes two dental scrapers, a mouth mirror, tweezers, and replaceable tips; full charge takes 2–3 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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