Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Niubya Pet Heating Pad is designed with a 7‑layer protective structure and MET‑certified heating wire to help guard against burns while your pet enjoys steady warmth. A chew‑resistant cord features a fully surrounding bendable stainless steel core and an anti‑bite hose, plus a durable ABS fixed clamp to resist chewing and tension during play or rest.
Fine‑tune the heat with a 6‑level temperature controller that ranges from 86℉ to 131℉. Whether it’s a frosty morning or a cool evening, you can tailor the warmth to suit your pet’s needs and the room conditions, helping your companion settle in comfortably.
The built‑in timer offers 2, 4, 8, 12, or 24 hours of operation, plus an always‑on mode. Set it once to fit naps, movie nights, or extended rest, with reduced risk of overheating or forgotten switches.
The inner pad uses a tough, waterproof PVC surface that resists scratches, while the velvet outer cover stays soft and non‑shedding after washing. The removable cover makes cleaning quick and straightforward, keeping the mat fresh for years of use.
Although ideal for cold days, this mat supports year‑round use and may help reduce joint pressure for senior or arthritic pets. It offers warm, comforting heat in a non‑medical, non‑guaranteed way that can fit daily routines.
With Niubya, you get a thoughtfully designed heating pad that blends warmth, safety, and ease of care to suit busy homes and happy pets alike.
Q: Is this heating pad suitable for both dogs and cats?
A: Yes. The 35x24 size covers a broad area for most cats and dogs, with adjustable warmth.
Q: Does it have an automatic shut-off or timer?
A: Yes. It offers 2/4/8/12/24 hour timers and an always-on option for flexible use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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