Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Niubya Pet Heating Pad, a spacious 47 by 28 inch mat designed for dogs and cats. Its thoughtful design prioritizes comfort, durability, and convenience, so you can create a warm, inviting spot your pet will seek out on chilly mornings or quiet evenings. The pad features a seven-layer protective structure and MET-certified heating wire, delivering reliable warmth while guarding against overheating or damage from curious paws.
Choose the right heat level for your pet and environment with a six-level temperature controller that spans 86℉ to 131℉. Whether you’re aiming for a gentle nap-time cocoon or a more robust toasty patch during cold days, you’ll have precise control over the climate in your pet’s favorite resting spot.
The built-in timer offers 2, 4, 8, 12, or 24 hours of operation with an always-on option. This helps you tailor a routine that fits your daily schedule while providing peace of mind about energy use and safety. An auto shut-off feature reduces the need to monitor the pad constantly.
Inside, a rugged PVC pad is scratch-resistant and waterproof for quick wipe-downs after playful adventures or accidental spills. The outer velvet cover is soft to the touch, protects the inner layer, and can be removed for washing, keeping the surface fresh and inviting for every use.
Beyond warmth, this heated mat supports your pet’s comfort on chilly days and can offer gentle relief from joint pressure for seniors and arthritic animals when used as part of a cozy routine. It’s designed for year-round use, so you can rely on it as part of daily calm and relaxation.
With Niubya, you’re investing in a dependable, pet-friendly warmth solution that blends comfort with practical features. While results vary by pet, many owners report a welcoming routine and a cozy retreat that pets appear to seek out on cooler days.
Q: What are the dimensions of the Niubya Pet Heating Pad and is it suitable for different pets?
A: The pad measures 47x28 inches, designed for dogs and cats, best used on a flat surface with supervision.
Q: How do the timer and temperature settings work?
A: Choose 2/4/8/12/24 hours or always-on; the controller auto-shuts off to help manage energy use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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