Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Niubya Pet Heating Pad delivers gentle, even warmth across a large 47 by 28 inch surface, creating a cozy resting spot for pets indoors. Built with safety and everyday practicality in mind, it blends durable materials with thoughtful features that fit seamlessly into busy lives.
Safety is the core. The pad uses a seven‑layer protective structure with a MET‑certified heating wire, plus a chew‑resistant cord wrapped in fully surrounding bendable stainless steel and clad anti‑bite hose. A sturdy ABS fixed clamp helps hold the mat in place during nuzzles and naps, so it stays where your pet lies.
Adjust warmth with a six‑level temperature controller, letting you pick the right setting for the environment and your pet’s comfort. The temperature range spans from 86°F to 131°F, making it suitable for chilly mornings or cool evenings when a snug spot matters.
The inner pad uses a waterproof PVC surface that’s scratch‑resistant and easy to wipe down. The protective velvet cover is soft to the touch, sheds less, and is removable for washing, ensuring a neat resting area for pets with busy households.
Designed for indoor use, this heated mat can support senior or arthritic pets by providing a warm, supportive resting place. It isn’t limited to winter; many households find it valuable year‑round, whether used for naps, after walks, or quiet evenings with a favorite companion.
In real life, you’ll notice a dependable comfort anchor in chilly corners, a reliable post‑nap retreat on the couch, or a gentle warmth when a pet needs a moment of calm. For best results, place the mat on a non‑slip surface and time the warmth to match nap or rest schedules. Supervise young pets and observe their response to the pad to ensure a peaceful, cozy experience.
Q: Is this Niubya heating pad safe for pets?
A: Yes. It features a 7-layer protective structure, MET-certified heating wire, and a chew-resistant cord with a fixed clamp.
Q: What controls does it offer for customizing warmth?
A: It provides 6 temperature levels, a 2/4/8/12/24 hour timer, and an always-on mode for flexible use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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