Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover a versatile access solution designed for small pets and older dogs. Standing 22.8 inches tall, these stairs excel both indoors and outdoors, helping pets reach high beds, couches, or recliners with confidence. The thoughtful mix of modular design, soft fabric, and practical storage blends comfort, stability, and easy care into a single unit suitable for busy homes.
The four steps can be split into two sections, letting you tailor the height to your pet. When fully configured, it acts as a sturdy ramp; separated parts can form a larger resting area for play and nap time. This adaptability makes it easy to adjust as a pet grows or as furniture changes.
Product arrives vacuum sealed; open all packaging and let the foam expand. The foam may take up to 72 hours to regain its shape after unpacking. If you see plastic strapping, cut safely with scissors and avoid touching sharp edges.
Ideal for small pets, aging dogs, and other pets under 50 lbs. Use indoors on beds and couches or outdoors on patios and decks. The pocket can hold small items, and the lightweight design makes moving easy for caregivers or families.
The design combines stable footing with flexible configuration to suit different living spaces while providing reliable support during climbs. Detachable sections enable multiple setups, including two step configurations or a combined larger resting area for play and relaxation.
Q: What size and weight range does the stairs support?
A: Designed for small to medium dogs and other pets under 50 lbs; the height is 22.8 inches.
Q: How is the product assembled and cared for?
A: Stairs split into two or four sections; foam expands up to 72 hours after unpacking; cover is removable and machine washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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