Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Odorcide K.O.E. Apricot Odor Eliminator is a 16 oz non-enzymatic formula designed for strong odors in cages, runs, kennels, and other large spaces. Marketed for home and kennel use, this product aims to address odors at their source, rather than merely masking them. Its formulation aligns with professional-grade odor control used by industry specialists, but it’s suited for everyday environments as well.
Unlike enzyme-based cleaners, K.O.E. does not rely on enzymatic action. The formula is intended to work regardless of prior products used, making it a versatile option when odors persist after previous treatments. It is designed to penetrate to the source of the odor, which can help you tackle odor problems in high-traffic areas such as cages, runs, and kennels, as well as floors, tables, and walls. In practical terms, many users appreciate the potential for faster initial odor reduction and a broader surface reach, which may save time during routine cleaning.
In everyday settings, you can apply Odorcide K.O.E. to kennels, cages, and runs, as well as floors, tables, and walls. The product is described as suitable for both home and clinic environments, including grooming facilities and other spaces where odor control is important. The broad surface compatibility makes it practical for large rooms or multi-area facilities where odors can accumulate across different materials and surfaces.
Users often note that odor control is achievable with either a damp finish or after the product dries, depending on the application. This flexibility can help adapt the process to busy schedules, high-traffic spaces, and varied cleaning routines while keeping safety considerations in mind.
While handling the product, follow standard safety practices, and note that the formula is designed for use on a variety of surfaces. The emphasis is on odor reduction in practical settings, with careful attention to the user’s environment and routines.
Odorcide emphasizes safety: the product is described as non-toxic, non-allergenic, and biodegradable, with explicit mention of suitability around small pets and children after application. Always follow the dilution and usage directions, and consider testing a small, inconspicuous area before broader use to confirm compatibility with surfaces and finishes.
Q: What surfaces can Odorcide K.O.E. Apricot be used on?
A: It's designed for cages, runs, kennels, floors, tables, walls, and other large areas, with guidance for dilution and spray application.
Q: Is Odorcide K.O.E. Apricot safe around kids and pets?
A: Yes. It is described as non-toxic, non-allergenic, biodegradable, and safe to use around small pets and children after treatment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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