Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for medium and large dogs, the Ollapet Smart Interactive Ball blends rugged durability with play-ready flexibility. Its E-TPU shell is chew-resistant while still offering a cushioned bite, helping to support longer, safer play sessions. The blue shell adds a touch of visual appeal to every romp, making playtime feel a little more engaging for both dog and owner.
Beyond durability, this ball invites active movement and mental engagement. It rolls, it bounces, and it responds to both your remote and your dog's touch, providing engaging entertainment while you tailor the experience to your dog's needs. This isn’t a guaranteed result, but it’s designed to support more varied play and training possibilities.
Practical details for everyday use include a 3.2-inch diameter that suits a wide range of breeds and a 90-minute fast charge with USB-C, delivering up to four hours of play. For best results, use the included charger and stay within a 5V adapter to maintain charging safety features.
In real-world scenarios, this ball shines as a versatile companion: indoor sessions on rainy days, outdoor workouts in open spaces, and supervised play that blends physical activity with mental stimulation. It’s designed to offer flexible play options rather than a guaranteed outcome, inviting you to discover what works best for your dog.
Q: What is the Ollapet Smart Interactive Ball?
A: A chew-resistant, remote-controlled dog toy ball that rolls, bounces, and offers three modes for varied play.
Q: How long does it take to charge and how long can it run?
A: About 90 minutes to charge, with up to four hours of play per full charge.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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