Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Oncpcare 15x12 Guinea Pig Litter Box with Grid is a flat litter tray designed to sit under cages or on the floor, giving your small mammal a dedicated potty spot. Built from durable long-lasting PP plastic, it has a smooth, cool surface that holds up to daily use while remaining easy to wipe clean. With its compact footprint and broad surface area, the tray provides room to maneuver without crowding the cage, helping you maintain a tidy living space for your pet.
The perforated grid is a standout feature, guiding urine toward the tray or liner beneath the litter. This design helps keep paws dry and reduces mess around the cage. By letting more litter stay inside the box, it minimizes scattered waste and contributes to a cleaner enclosure. The tray doubles as a practical space for hay and bedding, so there is less need for extra containers in tight cage layouts.
Designed with a low entry, the unit invites easy access for small pets as they learn to use a potty area. It consists of three parts — the pan, the perforated grid, and an optional liner — to support straightforward daily cleaning and flexible maintenance. The flat profile ensures you can place it in various setups, from the bottom of cages to floor locations, without obstructing movement.
Note: This tray is designed to support cleaner cages and a more organized living space for you and your small pet. It suggests possibilities for routine, not guarantees of results, and can be part of a broader care plan for habitat hygiene.
Q: What pets is the Oncpcare 15x12 Guinea Pig Litter Box suitable for?
A: Suitable for guinea pigs, adult rats, ferrets, rabbits, chinchillas, and other small mammals.
Q: How does the perforated grid improve cleanliness?
A: The grid directs waste to the tray below, helping keep paws dry and the cage tidier.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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