Trusted Pet Store Canada
Fast Shipping Canada


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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
OtiClens Ear Cleaning Solution for Dogs and Cats comes in a compact 4 oz bottle. Formerly known as Oti-Clens, this non-toxic cleansing formula is designed to support your routine ear care at home for both dogs and cats. Its simple, clean presentation makes it a practical addition to your grooming kit, veterinary visits, or travel bag.
The solution is described as non-toxic, meaning you can approach ear cleaning with confidence. The product is intended for use on both dogs and cats, offering a versatile option when you care for multiple pets. The 4 oz bottle keeps measurements manageable for regular use without sacrificing control.
Pet owners often turn to a dedicated ear cleansing routine after baths, outdoor adventures, or grooming sessions. A quick, soothing routine can help maintain comfort and cleanliness, especially for pets with longer ears or busy lifestyles. The 4 oz bottle is easy to carry during trips to the park, vet visits, or pet-sitting days.
Always follow the directions on the label and seek professional guidance if you have concerns about your pet’s ears. This cleaning aid is designed for external use and should be kept away from the eyes. If irritation occurs, discontinue use and consult a veterinarian.
Q: What is OtiClens Ear Cleaning Solution?
A: A non-toxic cleansing solution designed for dogs and cats to support routine ear care.
Q: Who can use OtiClens?
A: Suitable for both dogs and cats, in a 4 oz bottle for convenient at home use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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