Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Equip your daily training toolkit with the OTK bark collars. This two-pack offers flexible options for households with one or more dogs, delivering signals that are designed to guide behavior with balance and care. A thoughtful safety feature helps prevent overstimulation by entering Safety Mode after 3 activations within 45 seconds, continuing beep and vibration while automatically disabling the shock for 5 minutes. The result is a training aid that supports clear cues without pressuring your pet.
Set the pace with 9 adjustable sensitivity levels and 3 correction options — Beep, Vibration, and Shock — which can be combined into 5 practical training modes. This versatility allows you to tailor cues to environments like home, yard, or walking routes and adapt as your dog learns new behaviors.
The collar uses a 25-inch nylon strap designed to accommodate dogs from 5 to 130 pounds. For a secure fit, trim the excess strap and seal the edge to prevent fraying. Its IPX7 waterproof rating makes it suitable for rain, splashes, or light swimming, so you can train outdoors with confidence.
The device recharges in about 1.5 hours and can run for 15–20 days on a single charge, depending on usage. For best results, pair charging with a 20W or lower-rated charger to keep training sessions uninterrupted.
Ideal for households with one or more dogs, active outdoors enthusiasts, and daily walkers who want flexible, humane training cues that adapt to different barking patterns and environments.
Q: Is this collar humane for my dog?
A: The collar uses beep and vibration with adjustable sensitivity; shock is optional. It includes Safety Mode after rapid activations to limit exposure. Always start at the lowest level and observe your dog.
Q: Will this fit my dog?
A: Yes, the 25-inch strap fits 5–130 lb dogs; you can trim and seal the edge for a secure, comfortable fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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