Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The OtterPets Large Dog Urn for Ashes is crafted to help you create a meaningful, personalized tribute. With four customizable displays, you can arrange cherished memories in a way that feels true to your bond—from a favorite photo to small keepsakes. This urn is designed to accommodate your four-legged companion’s ashes and precious mementos, offering a calm, dignified centerpiece for a memorial space.
You don’t need to choose only one memory. The four display options give you flexibility to feature different elements that mattered most to you and your pet. Display ideas include a treasured photo, a favorite collar, and paw print or nose print impressions, creating a layered, personal tribute that resonates over time.
The included OtterPets inkless pawprint pad makes capturing your pet’s pawprints straightforward. Simply press the paw onto the pad and print paper for a fast-drying, smudge-free impression—no mess to clean up afterwards. This practical kit helps you create a lasting keepsake without hassle.
Beyond storing ashes, this urn provides extra room for precious mementos. The 8.5" x 8.5" x 5.75" footprint offers a balanced, unobtrusive presence on a shelf or mantel, so you can add items over time as memories evolve. This keepsake is suitable for dogs and cats alike, turning a difficult moment into a consoling, tangible ritual.
Place the urn in a quiet memorial corner to create a comforting focal point in your home. Use four distinct displays to reflect different chapters of your pet’s life—playful photos from walks, a favorite collar from a cherished period, or a paw print that captures their unique tread. The combination of visuals and keepsakes helps you recall the day-to-day companionship that brought warmth to your home.
Q: What items are included with the OtterPets Large Dog Urn for Ashes?
A: The set includes the urn with four customizable displays and an inkless pawprint kit for capturing pawprints.
Q: Can the urn hold both ashes and additional keepsakes?
A: Yes. The design provides space for ashes and precious mementos alongside photos, collars, paw prints, or nose prints.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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