Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Outward Hound's Dogwood 2-pack (Medium) brings the natural appeal of wood into your dog's daily chew routine. Instead of real sticks, these toys deliver the familiar wood texture and irresistible mesquite aroma, with greater durability and less mess. Made in the U.S.A., they reflect a commitment to quality and canine-approved design.
The Dogwood chews are designed for dogs who love to gnaw. The combination of real wood and mesquite scent taps into instinctive chewing behaviors, offering a satisfying texture and aroma that many dogs find irresistible. Because they are non-edible, they are intended for supervised chewing and should be replaced when worn.
Dogwood toys come in a range of sizes and flavors to fit different dogs and life stages. In addition to the standard wood scent, there are calming hemp and mint options, and a TPE version for teething puppies. Outdoor-ready and indoor-friendly, they’re a flexible chew choice for daily playtime.
Dogwood chews are non-edible and should be used under supervision. If a toy becomes significantly smaller or cracks appear, remove it. No chew toy is indestructible, and safety guidelines at outwardhound.com/safety provide recommended practices.
Q: Is the Outward Hound Dogwood safe for aggressive chewers?
A: Dogwood is non-edible and should be monitored; not indestructible; replace when worn.
Q: What sizes and scents are available for Dogwood chews?
A: Dogwood offers multiple sizes and scents, including calming hemp and mint; check product options for your dog's fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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