Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for curious indoor cats and small pets, the Ownpets Cat Tunnel blends sturdy materials with thoughtful design. The Oxford fabric is chosen for durability and quiet operation, helping you enjoy play sessions without disruptive noise or wear from everyday adventures.
Size and shape matter for exploration. At 48 inches long with a 9.85‑inch diameter, the S‑shaped tunnel creates inviting entryways and cozy hideouts, encouraging your pet to investigate from multiple angles and enjoy a slow, winding route rather than a straight dash.
Playtime cues are built in. A mid‑tube hanging ball invites paw taps and curious nudges, while peep holes offer glimpses of the world beyond the fabric walls. An included feather wand adds an interactive element, making moments with you feel more like a game you both look forward to.
In the living room, the tunnel acts as a cozy hideout between chases, inviting a quick dash through the curve. In a hallway, it becomes a playful route for hide‑and‑seek, with the wand encouraging you to participate without pressure. The setup supports bonding moments with your pet, turning ordinary afternoons into interactive experiences that emphasize curiosity and gentle activity.
Quality materials mean dependable playtime across days and weeks. When play ends, the tunnel folds flat for compact storage in a closet, car trunk, or drawer, making setup and cleanup quick and straightforward.
Perfect for single‑cat households or families with multiple small pets who want a flexible, shared play space. It’s suitable for indoor use and easy to take outdoors for a change of scenery, offering a focal point that can accommodate varied personalities and play styles.
Q: What materials is the Ownpets Cat Tunnel made from?
A: It uses durable Oxford fabric designed for tear resistance and quiet play.
Q: Can this tunnel be connected to other Ownpets tunnels?
A: Yes, three end buckles let you link with other Ownpets tunnels to form a larger play area.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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